The Case of the Time Warped Pizza
Background: While placing our order for the delicious pizza that
Donato's makes we were told it would be 29 mins before the order
would be at our place of work. Which in all fairness isn't that
long to wait when it’s a normal day of many orders. After
everything was said and done we got to thinking...why 29 mins and
not a full 30 or maybe a bit less than 29...maybe 25? So we decided
it was our duty as pizza eaters to find out.
Info: This one didn't take too long to find the truth. After
calling back and talking to the person who had taken our order we
were informed that they were told to say this during their training
by the manager. The next step was to talk to the manager and ask
why. If they know they have to say it maybe they know the why part
as well. So after a brief conversation our answer was given to us.
It seems the pizza business is a big partaker in slogans of how long
it should take to get the pizza there. In the mad grab for times
Donato's was unfortunately left between the 25 to 30 min range and
since most times in between them were taken they had to use 29 mins
(we were kind of hoping it was some form of GPS system that tells
you exactly how long it will be by tracking the drivers and how far
it is to your location).